Returns

Refund Policy


Thank you for shopping at Trendy Vindy! We are dedicated to providing you with the latest and trendiest products, and we want to ensure that your shopping experience with us is both enjoyable and hassle-free. However, we understand that there may be situations where you may need to request a refund. This Refund Policy outlines the scenarios in which we offer refunds and the process to follow.



RETURN & REFUND POLICY


All items shipped from Trendy Vindy store can be returned within 7 days after delivery - once you've received your order. Returns must be unused, in the state you received them, and in the original packaging.

To request a refund, please contact our customer support team at support@trendyvindy.com and provide your order number.


NON - REFUNDABLE

- Replacement Product
- Free gifts
- Products marked as "Final Sale"
- Individual items from any promo bundle

Refunds will be issued to the original payment method used for the purchase within 3-5 business days of approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.



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Order Cancellation

To ensure efficient order processing and prompt shipping, we employ automated procedures for order fulfillment. Once an order has been submitted, we regret to inform you that cancellations or modifications are not feasible. In the event you no longer require specific items from your order, please initiate the return process as outlined in our product return guidelines to facilitate a refund.




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If your item arrived damaged, different, or non-functional, you have protection and can file a claim. Follow these steps:

Reach out to us at support@trendyvindy.com, including a photo or video showing the product issue.
We'll assess your claim and get in touch if we require additional details.
If approved, we'll send a replacement for the faulty item.